Tech Support Resolves Issues
Reviewed by: barnes588 on Tuesday, May 03, 2005
5 Stars
In a previous review, I had written that Quickwebsoft's technical support was slow and had given them a rating of one. However, upon seeing the negative review, their tech support quickly responded saying there was some latency in receiving my query and in a return answer. They apologized and even went so far as to ask that I get online with them on MSN Messenger and from there we were able to sort out the problem. I could tell they took the review personally and consequently went all out to resolve the issue. From a developer's stand point this is a refreshing attitude and I'm very happy with working out the problem the way they did. They were courteous and patient, and as a result, I'm changing my review from a one to a five.
Top Notch Web Calendar
Reviewed by: lenardd on Tuesday, December 07, 2004
5 Stars
Great royalty-free web calendar control with a robust feature set.
Customer support was excellent as they always answered my "many" questions promptly. The best part of their support is their attention to their customers. I suggested a few improvements and they were quickly implemented. Very refreshing.