Description

.netLIVEHELP is a comprehensive customer support, sales and live chat system which enables you to directly communicate with your web site visitors. Since .netLIVEHELP is an ASP.NET based software solution you pay a 1 time license fee and are not required to pay operator fees each month as is the case with service based solutions. Unlike telephone support where a customer service agent can only assist one customer at a time using .netLIVEHELP that same agent can assist multiple customers in a live support environment. The solution is also very useful for closing sales. Even with a 1-800 number some customers will hesitate to call but with a live help button on your site immediate answers to their questions are only a click away. With simple deployment by FTP and support for asp.net hosting providers even in medium trust, you can have your live help deployment up and running in minutes.

NEW:.netLIVEHELP 2.0 with major new features including: real-time spell checking, customer and operator "is typing" notifications, decline option in addition to deny, chat link buttons support hover states, proactive chat auto initiation, customer history and tracking, new statistics and tracking, customer chat rating with AJAX stars selection interface, operator photo support, auto complete for both predefined tokens and canned messages, complete GUI for language / string customization for both the web site and operator console and much more!

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